How to use the Audio Conference Service
PLEASE NOTE: the on demand service does not seem to be working! The Pre-Booked service is working and can be setup a few minutes before you want the conference call to take place.
Who can use the service?
Once an institution has been enabled to use the service, the local Telephone Liaison Officer will be able to grant access to the service for others to book and manage their own conferences. All Wolfson staff have been granted access to the service.
How to dial into the audio conference service
Internal callers dial extension 61376 enter the meeting PIN to join the conference
External callers dial 01223 761376 and enter the meeting PIN to join the
International callers dial +44 1223 761376 and enter the meeting PIN to join the
If you are abroad or if you don’t have access any telephone line, then we can provide you skype id, then you can participate conference call.
How to book and manage an audio conference
Select the Phone & Conference tab
Select the Conference Calls tab
If you are enabled for the service, you will see the Audio Conference Bookings table
If this is your first time using the service you may wish to enter your email address into the Settings, notifications about your conference bookings will then be emailed to you.
Once you have entered the conference details, click on Book
The conference will be created and the Chair and Participants PINs will displayed.
Once the conference has completed, the organiser can use my.Phone to download the
recording (if selected) and see the call logs of all the participants. This information is kept for 30 days after the end of the conference.
Which ‘Type’ should I select
‘Pre-Booked’- have a set start time and duration and capacity is reserved.
The conference service provides two types of audio conferences: On-Demand and PreBooked. Both types of conference have a limit to the number of callers in the conference. This limit is currently 20. There is also a limit on the total amount of calls the conference system can handle.
On-Demand conferences, once booked, can be called into at any time. However, there is no guarantee that there will be enough resources on the system to support the maximum number of callers.
With Pre-Booked conferences you must specify a start date/time, duration and number of attendees for a conference. By doing this, the system will reserve capacity for your conference. Once a pre-booked conference has started, it is not currently possible to extend the conference. We are hoping to add this feature to the system in the future.
How to record an audio conference
When you create an audio conference you can select to record it. When selecting to record a conference, you should be aware of data protection and privacy issues. When you dial into a conference which is being recorded, the system plays you a message warning you of this. You must tell the participants what you intend to do with the recording.
Once the conference has completed, the organiser can use my.Phone to download the recording (if selected) and see the call logs of all the participants. This information is kept for 30 days after the end of the conference.
Caller features keys
Chairperson feature keys
Participant feature keys