Working in a multi-cultural Environment
One of the most rewarding aspects of working in a multi-cultural environment is that it provides an opportunity for interaction with people from many different countries and cultures. However this can lead to misunderstandings and simple gestures can be misinterpreted. For example, the acceptable distance between two people talking changes from country to country.
Therefore if the person you are talking to steps back, possibly you are making them feel uncomfortable by standing too close.
Simple gestures such as putting a hand on someone’s shoulder or touching their hand or arm may be misinterpreted. It is therefore important to be sensitive to others feelings and to avoid behaviors which may be questionable to them.
If there is an occasion when you are offended by someone’s behavior, talk to them about it as they may be unaware of the impact of their actions. People can have different tolerance levels and treating everyone with respect and dignity is everyone’s responsibility.
The College considers the following unacceptable behaviour
Overbearing supervision or other misuse of power or position.
Spreading malicious rumours, or insulting someone (particularly on the grounds of race, sex, disability, sexual orientation, age and religion or belief).
Copying memos, letters or emails that are critical about someone to others who do not need to know.
Ridiculing or demeaning someone – picking on them or setting them up to fail.
Making jokes of a sexist or racist nature or derogatory name calling.
Using offensive language including swearing.
Exclusion, non-co-operation or victimization including exclusion from conversations or social activities.
Unwelcome sexual advances or comments of a sexual nature, touching, standing too close, display of offensive materials.
Making threats or comments about job security without foundation.
Deliberately undermining a competent worker by overloading and constant criticism.
Preventing individuals progressing by intentionally blocking promotion or training opportunities.
Virtual bullying – includes distribution of unwanted emails, texts, images or humiliating data published on social networking internet sites or abusing company technological facilities to contact the employee in an intimating or malicious manner.
Coercion – including threats of dismissal or loss of promotion etc. for refusal of sexual favours (or promises made in return for sexual favours); pressure to participate in political or religious groups etc.
Under This Policy
It is everyone’s responsibility to value and respect others. Employees at all levels are responsible for ensuring that everyone’s dignity is respected and that the working environment is harmonious. This requires that behaviors should never cause offence or be considered to be harassment or bullying.
Managers at all levels must ensure the implementation of this policy, which will be monitored and reviewed on a regular basis by the Bursar.